TERMS & CONDITIONS

If you wish to accept a quote and place an order, you will need to do so in writing by email or text. A $50 deposit is required to secure the booking for the cake. This payment can be made through online banking.

The balance of the amount due is payable one business day before the cake is picked up or delivered if you are paying online. If you are paying by EFTPOS, payment can be made when the cake is picked up or delivered.

If you need to cancel the order for any reason, please do so as soon as possible. If the order is cancelled within seven days of the due date for the cake, the deposit will be forfeited as the cake making process would have begun and items would have been purchased. Otherwise the deposit will be refunded.

TRANSPORTATION OF THE CAKE

You can pick up the cake from me, or I can deliver to you (within a reasonable distance, a delivery fee may apply).  If you pick up the cake please be on time.  The cake will be boxed and ready to go. I will make the cake as stable as is possible but once it has left our premises, you are responsible for it.  It needs to be transported on a flat surface, not on a car seat.  The passenger seat footwell is a good place.  Please drive carefully, avoiding potholes, driving slowly around corners and roundabouts.  A cake is a very fragile thing, especially if it is more than one tier, or is a structured cake.

If the cake is damaged in transit, please contact me and I will attempt to fix it if possible.  This may incur an additional cost.